When Work Creates Insecurity
Many of us think that any employment, even part time, provides a measure of security. This is not the case for the...
Many of us think that any employment, even part time, provides a measure of security. This is not the case for the millions of low-wage workers who are subject to unstable work schedules. In an effort to minimize labor costs (and with an egregious fixation with statistical models), businesses are hiring part time and using scheduling software that attempts to dynamically match labor hours with demand. This practice, known as ‘just-in-time’ work scheduling, shifts business risk to some of the most vulnerable workers and has serious consequences for families.
Store managers say that they prefer to hire workers with open availability, so employment is essentially contingent on open availability with no minimum guarantee of hours. Applicants are compelled to conceal outside commitments, including caregiver duties and their own medical needs. Workers who desperately need more hours are unable take a second job, since anything less than full availability is responded to punitively with reduced shifts. Workers are sometimes sent home early or without clocking in at all.
Unpredictable schedules means workers are unable to improve their future earnings through school or training. Over the long term, career trajectories are negatively affected because part-time workers receive lower hourly wages, less training, and fewer opportunities for job promotion. This structural barrier to economic mobility has the potential to create a permanent underclass of worker.
Volatile work schedules also mean volatile incomes, and added uncertainty in daily life. “The amount of hours and days I work changes on a weekly basis so I never know how much my check will be,” a worker testifying for the Fair Workweek Initiative explains. “That means I don’t know how much I can contribute to rent and bills, how much food I can buy for my daughter, or whether I can even afford to do laundry that week.”
Last fall, The Center for Law and Social Policy (CLASP) presented an audio conference to discuss updates to the social safety net to better accommodate volatile work schedules. During the conference, Jessica Webster from the Legal Services Advocacy Project in Minnesota related a story about a mother of one-year-old twins who was working as a security guard while receiving TANF. An unexpected drop in work hours caused interruption in her subsidized childcare, resulting in job loss and homelessness.
Called the “next new human right” by American Prospect, the issue of fair work schedules has gained a lot of traction over the past year. In 2014, a federal bill to address abusive scheduling practices died in committee and was reintroduced by Senator Warren in 2015 with substantially more sponsors. Advocates are not waiting for action from Capitol Hill, however. In 2014, the San Francisco Board of Supervisors passed the Retail Workers Bill of Rights, the first sweeping reforms addressing on-demand scheduling and part-time work in the country. In 2015, several jurisdictions introduced legislation designed specifically to address fair work scheduling.
The Center for Law and Social Policy (CLASP) maintains a repository for information pertaining to unstable work schedules and the University of Chicago hosts the Employment Instability, Family Wellbeing, and Social Policy Network (EINet), a group of academics and policymakers who are working to address these issues. The NationalWomen’s Law Center has presented testimony to congress and compiled fact sheets that spell out legal provisions as well as the effects on female-headed households.
Perhaps as a result of increased media coverage, some retailers announced an end to on-call shifts, with mixed results. In December, Kronos, one of the largest software developers in the work scheduling space, announced a partnership with the Center for Popular Democracy to build in features that take worker preference into account. Even more encouraging, some business leaders and academics are questioning whether minimizing labor costs is actually beneficial to the bottom line. Researchers at the Center for WorkLife Law assert that it is possible to improve scheduling efficiency, while considering the needs of workers.
What Community Groups Can Do While the fight for a fair work week continues, it is likely that many constituents of community organizations are facing this kind of uncertainty with both schedule and income. This may impede the work of community groups in many ways, from making it more complicated to determine appropriate affordable rent based on income to making it harder for residents to regularly show up for trainings, appointments, or organizing meetings.
Some of CLASP’s recommendations for adapting social service agencies to this new work environment can apply to community organizations as well. They include:
1. Offering blocks of call-in time, rather than specific appointments.
2. Using sliding fee schedules so that a temporary change in income doesn’t disqualify a family for services.
3. Estimating incomes over a longer time horizon or projecting future income with variability in mind.
4. Lengthening re-qualification periods for services.
5. Developing education and job-search tools that can be accessed intermittently online rather than holding workshops
6. Offering childcare with extended hours and vouchers that permit hours to be purchased in blocks of time that can vary from week to week.
7. Providing information on off-hours public transit options and income-based transportation fees, like those offered by the city of Seattle. Sincepoverty is now growing fastest in the suburbs, those living outside of urban centers have fewer transportation options, especially for non-standard shifts. Logistics can quickly get out of hand for those who commute to multiple part-time jobs or need pick up children from day care at a specific time.
Community-based organizations might also consider taking on an advocacy role with public agencies. When it comes to public benefits, just-in-time scheduling creates an irony that borders on the absurd: while unstable work hours compel many families to rely on public benefits, this same volatility often prevents access to those benefits. A small, temporary increase in income or decrease in work hours can trigger automatic sanctions or program disqualification.
Though under federal funding, accommodations would be allowed under the sorts of circumstances just-in-time scheduling creates, Webster noted that state agencies often fail to exercise this discretion, and clients and administrators alike are often not aware it is possible. State and local agencies can and should realign their processes to address this. But there is also an opportunity for those outside of public agencies to make a difference by organizing to inform recipients of their benefits rights. These efforts would save money by reducing “churn” (i.e., people kicked off benefits only to be put back on them again), improve outcomes for recipients, and remove disincentives to work. CLASP notes that these ideas have broad political support, which could be encouraging news for enterprising community practitioners who would like to develop a role in this area.
Fundamentally, we need to advance legal and cultural recognition that, especially for those who are resource-constrained, time is tremendously valuable, and that human needs are not nearly as scalable as mathematical models imply.
Source: Rooflines
The Health-Care Industry Is Sick
The Health-Care Industry Is Sick
I have ALS, a deadly, incurable neurological disease that is paralyzing my whole body, including my diaphragm. This...
I have ALS, a deadly, incurable neurological disease that is paralyzing my whole body, including my diaphragm. This makes it difficult for me to breathe while lying flat in bed. This month, my doctor prescribed me a Trilogy breathing-assistance machine, which would solve the problem (at least for now). Yet my insurance, Health Net, denied coverage, calling it “experimental.”
Read the full article here.
Toys 'R' Us and the Death of Retail
Toys 'R' Us and the Death of Retail
When Debbie Beard found out the company she'd worked at for 29 years, Toys R Us, was closing down, she was shocked--she...
When Debbie Beard found out the company she'd worked at for 29 years, Toys R Us, was closing down, she was shocked--she knew the company had been having financial difficulties for a while, but didn't realize it was that bad. The more she learned, though, about the way the company had been looted by private equity firms Bain Capital and KKR, the more she determined that no one else should have to go through this. Debbie and other Toys R Us workers are organizing to demand severance pay from the company, and beyond that, organizing to stop the kind of leveraged buyouts that saddle viable companies with unsustainable debt. She joins me along with Carrie Gleason of the Fair Workweek Initiative at the Center for Popular Democracy to explain what can be done.
Read the full article here.
Bank Workers Tell Their Bosses: Stop Making Us Sell Shady Products To Poor People
ThinkProgress - April 9, 2015, by Alan Pyke - The newest line of criticism for the banking industry is coming from...
ThinkProgress - April 9, 2015, by Alan Pyke - The newest line of criticism for the banking industry is coming from within, as a group of rank-and-file banking employees prepare to demand that their employer stop ordering them to use predatory sales tactics and start treating them as a valued piece of the workforce.
A group of tellers, loan officers, and customer service representatives from the country’s largest commercial banks will rally Monday outside office towers in Minneapolis to call attention to their own low pay and to consumer-harming sales policies they say are imposed on them by management. As part of the demonstrations, workers will ask to meet with executives at Wells Fargo to deliver a petition calling for the bank to do away with high-pressure sales quotas for its customer service staff.
In a new report from the Center for Popular Democracy (CPD), one teller “says she has to ‘practically chase customers out of the door hawking unwanted credit and debit card accounts'” or face reproach from her manager, despite corporate policy that ostensibly prohibits disingenuous or high-pressure tales tactics.
“What they want, what they need, isn’t important to us. Selling them a product is,” a call-center worker at another bank said, summarizing the approach her managers take toward customers.
The CPD report details how the largest banks exacerbate inequality on the macro level and prey upon trusting customers on the micro-level. It argues that the largest American consumer banks are contributing to economic inequality and mining huge profits while freezing tens of millions of un-banked Americans out of basic financial services.
The kinds of basic banking products that are essential to working people trying to save for their retirement or their children “are what industry insiders consider ‘low-value’ or ‘low-margin’ services,” CPD notes, and “are not currently a priority for the big banks.” Instead, banks have put tellers and call center employees under ever more pressure to sell people credit cards and additional bank accounts regardless of whether those products suit the customer’s real needs. At one bank, customer service staff must “make 40 percent of the sales of the top seller to avoid being written up.”
For providing this warped version of “customer service” and surviving the high-pressure work environment the banks create for them, frontline workers are rewarded with falling pay. Pay for tellers fell by more than 5 percent from 2007 to 2013 after adjusting for inflation. Bank workers who conduct interviews for people requesting loans have seen their wages drop by 3.2 percent, and customer service reps have gotten a 2.5 percent cut in that same window.
Out of every 10 bank tellers in the country, three are enrolled in food stamps or another public assistance program. Considering that most such programs have far fewer people enrolled than are eligible for them, it’s likely that the ratio of tellers who qualify for public aid is even higher. Taxpayers spend nearly $900 million a year providing benefits to bring bank tellers and their families up to a subsistence-level income, which means everyone in the country is helping to subsidize bank profits.
Those profits are massive, as the CPD report notes. For every dollar in revenue that the 10 largest consumer banks in America bring in, they manage to keep 20 cents as pure profit after paying workers, overhead, and taxes. That large profit margin leaves plenty of room to pay workers enough to avoid poverty.
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We Can Fight Back Against Trump’s Islamophobia
We Can Fight Back Against Trump’s Islamophobia
Taif Jany is a rising young policy expert who was born and raised in Iraq and now lives in Washington, DC. His family...
Taif Jany is a rising young policy expert who was born and raised in Iraq and now lives in Washington, DC. His family is Mandaean, not Muslim, but his birthplace and brown skin make him feel like a target all the time. He sometimes looks over his shoulder when he walks through DC, where he works as policy coordinator for the Young Elected Officials (YEO) Network Action, a program of People for the American Way. Over the last year, his feelings of insecurity have only gotten worse.
This article was produced in partnership with Local Progress, a network of progressive local elected officials, to highlight some of the bold efforts unfolding in cities across the country.
“Personally I feel intimidated when I walk around the street,” said Jany. “I feel like I’m an easy target, even though I’m not Muslim. I hear from some of my Muslim friends about daily harassment in cities, suburbs, everywhere.”
And that was before Donald Trump won the presidential election.
Jany and his friends have good reason to be scared. Muslims, along with Arabs and South Asians more broadly, are under assault in the United States. While anti-Muslim bigotry has a long and grotesque history in this country, the shape and nature of the bias has intensified during the last few years, with Muslims suffering the fallout in deeds as well as words. In 2015, 78 mosques were targeted for arson or other forms of vandalism, more than triple the number of mosques targeted in the two years prior. Since 2010, ten states have passed “anti-Sharia” laws, with a majority of the rest pushing to add “anti-Sharia” measures to their books, never mind the fact that Sharia poses zero threat, legal or otherwise, to American constitutional law. And hate crimes are on the rise across the country, with official reports of anti-Muslim crimes jumping from 154 in 2014 to 174 in 2015.
Then there is the rhetoric—poison-tipped words and proposals deployed, not merely by fringe-racist characters like Pamela Geller but also by leading political figures who have turned Muslim bashing into campaign-season sport. Trump has rightly garnered the most attention with his pitch for a “total and complete shutdown of Muslims” seeking to come to the country, followed by the allegedly toned-down version of that pitch—his call for “extreme vetting.” He has also said he would “implement” a database to track Muslims. But he has hardly been the only one to embrace bigotry. Almost all of his Republican primary competitors trafficked, at some point or another, in anti-Muslim slurs, with Ben Carson comparing Syrian refugees to “rabid dogs” and Mike Huckabee describing Muslims as “uncorked animals.” And such rhetoric hurts; it has real, often violent, consequences. One recent Georgetown University study found that anti-Muslim attacks corresponded with calls from prominent politicians to ban Muslim immigrants.
That’s why Jany, along with hundreds of politicians and local leaders across the country have begun pushing back. Under the aegis of the American Leaders Against Hate and Anti-Muslim Bigotry Campaign, progressive officials at every level of local government have begun introducing legislation and pressing for policies that combat Islamophobia. From school-district initiatives in California and elsewhere that require schools to monitor religious bullying, to advertising and education campaigns in cities like New York that aim to teach non-Muslims about Muslim communities, local officials are joining forces with Muslim constituents to show what true leadership looks like. In the last month alone, the city councils of Columbus (Ohio) and New York City passed resolutions condemning Islamophobia—and affirming support for Muslim communities.
“We were regressing into more and more Islamophobia,” said Daneek Miller, who represents southeast Queens as the New York City Council’s only Muslim member and who helped pass the New York resolution. “These last six months or so, with Trump, have made things worse. We had to do something to reverse the trend.”
These new efforts are taking root in cities and towns across the country, creating oases of tolerance in some of the most unlikely states. In Kansas City, Missouri, the school board recently passed a resolution that condemns hate speech against Muslims and those who might be mistaken for Muslims, and explicitly supports its Muslim students. The Metro Nashville Public School Board in Tennessee adopted a similar resolution on October 11.
The American Leaders Against Hate campaign is the joint creation of Local Progress, a network of hundreds of progressive local officials, and the YEO Network Action, which came together earlier this year in the hope of transforming isolated local initiatives into a national platform against Islamophobia. Even before the campaign began mobilizing officials, the occasional mayor or city council would attempt isolated interventions. (In Muncie, Indiana, home state of Trump running mate Mike Pence, for instance, the City Council passed a unanimous resolution promoting religious freedom this past March.) Since the campaign’s launch, these interventions have accelerated rapidly in number as well as kind.
The campaign has thus far come up with about a dozen policy solutions to reduce Islamophobia. Some of them are relatively easy lifts that can be done on a local level. For instance, school districts can write into their bylaws explicit support for Muslim students, and a commitment to hold those who discriminate based on race or religion accountable for their actions. Many school districts have begun to take bullying more seriously; the American Leaders Against Hate campaign suggests being extra-vigilant about bullying based on religion or skin color, including a formalized tracking system for incidents.
Schools can also work anti-bullying and pro-diversity information into their curricula. They can train teachers and guidance counselors to not only know more about Muslim cultures but also to know how to spot bias within themselves and their students, and how to deal with it. While these measures are relatively minor tweaks on their own, together they add up to providing more inclusive environments for Muslim kids and others whose place of birth or religion make them susceptible to Trump-style bigotry.
Other policy changes, such as establishing anti-profiling measures for police, will need to clear more hurdles. But the first step toward clearing those hurdles is to get local elected leaders together to create a national platform capable of tackling bigger issues. The American Leaders Against Hate campaign, for instance, has recommended that states curb surveillance, which disproportionately affects Muslim communities. In the age of NSA data mining, that might be a big ask, but local officials are already making some headway. In June, Santa Clara County, California, passed a landmark ordinance that will help inform citizens about new technology the government is using for policing and surveillance, and make the legal framework for using those technologies transparent and open for debate.
While many of the efforts have been warmly received, a few have run into the buzzsaw of anti-Muslim hysteria either during or after their passage. In Kansas City, for instance, the school-board resolution condemning anti-Muslim hate speech caused an uproar that spread well beyond the city. Despite the fact that the resolution doesn’t require any major changes to school curricula, conservative websites warned of “creeping Sharia law,” and the school district received thousands of angry, sometimes violent, e-mails, many originating from an extremist group called Act for America. The barrage was so intense that the school district had to set special e-mail filters so that its employees could conduct normal business.
That backlash, Kansas City Board of Education chair Melissa Robinson said, was further proof of the amount of work needed to combat Islamophobia. “It’s an illumination of the hate that’s going on around our country,” Robinson said. “As an African-American woman, thinking about the history of what it means to be black in this country, I can relate to what they’re going through in a very deep way.”
Robinson says Kansas City Public Schools joined the American Leaders Against Hate campaign because they understood that Islamophobia wasn’t limited to the city’s school district. The campaign allows local action, like the kind Robinson is doing in Kansas, to have national impact.
Progressives at every level of local government have begun introducing legislation that combats Islamophobia.
While policy is the end goal of the nationwide campaign, its organizers also see it as a chance for ramping up pro-diversity rhetoric. Just as Donald Trump’s verbal attacks on Muslims have led to an increase in anti-Muslim violence, members of the American Leaders Against Hate campaign are hoping that by highlighting Islamophobia and the need for diversity and tolerance, they’ll be able to spur action in the other direction. That’s why the first part of the campaign has involved getting hundreds of local leaders to sign a letter pledging their support for Muslim communities: to show there is a large and effective counterweight to hateful rhetoric.
As the letter demonstrates, countering hateful rhetoric doesn’t have to involve arduous policy change. Instead, it can involve leaders using their positions of power to call for greater tolerance. Under New York City Mayor Bill de Blasio, for example, the city has begun an ad campaign to not only promote tolerance, but also ensure that Muslim New Yorkers feel welcome in the city. And in Minnesota, which has the largest Somali population in the United States, Abdi Warsame, a City Council member and Local Progress stalwart, has been using his platform to call for greater understanding between the Muslim and non-Muslim community, and to push for city services to be accessible to people who speak different languages, a boon to the city’s large Somali population.
“It’s very important to highlight the issue of Islamophobia in the same way we’d highlight anti-Semitism or homophobia, and start having a dialogue and discourse,” Warsame said. “We want to bring people together to discuss this issue. It’s not just about Muslims. It’s about who we want to be as cities, as states, as a country.”
By Peter Moskowitz
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Protesters to Call on Dimon, Schwarzman to Quit Trump Council
Protesters to Call on Dimon, Schwarzman to Quit Trump Council
Jamie Dimon and Stephen Schwarzman are facing renewed criticism for their ties to President Donald Trump. Protesters...
Jamie Dimon and Stephen Schwarzman are facing renewed criticism for their ties to President Donald Trump.
Protesters will descend on JPMorgan Chase & Co.’s headquarters in New York on Wednesday with more than 400,000 petitions collected across the U.S., according to a statement from groups including the Center for Popular Democracy and Make the Road New York. The groups are calling for Dimon, the chief executive officer of JPMorgan, and Schwarzman, Blackstone Group LP’s CEO, to quit Trump’s Strategic and Policy Forum.
Read the full article here.
The issue Democrats need to address in the debate
In just two years, more than 13 million workers have received a raise, most notably in Los Angeles, Chicago, Seattle,...
In just two years, more than 13 million workers have received a raise, most notably in Los Angeles, Chicago, Seattle, Massachusetts and just last month in New York, where wages for fast-food workers were raised.
Work strikes and broad-based mass mobilizations are inspiring and filling a much-needed void. This worker-led movement is stepping in where the federal government has failed.
Nearly 50 percent of workers earn less than $15 an hour and 43 million are forced to work or place their job at risk when sick or faced with a critical care giving need. When Hillary Clinton, Bernie Sanders, Jim Webb, Martin O'Malley, and Lincoln Chafee take the stage in Las Vegas on Tuesday night for the first Democratic presidential debate of the 2016 election, will they be addressing this powerful and significant constituency?
Will they provide relief for working families by presenting real policy solutions that go to the core of what it means to thrive? Or will they trade sallies and barbs in a bid to prevail in a popularity contest, overshadowing the experience of millions of working families in America?
Democratic contenders are likely to lament the fate of a declining middle class squeezed by the rapacious appetites of the 1 percent. This is important, but the candidates will also need to focus on ensuring that the middle class grows through a fair minimum wage, and struggling American workers, many of whom are women and people of color, can take paid sick time off without being penalized.
Not in recent decades have we seen such a vibrant backdrop of resistance and organizing around wages and workers' rights in this country, and Democratic candidates must not squander this golden opportunity to raise awareness around these issues and set an agenda that goes to the heart of what Americans need.
And the workers have been heard: a $15 minimum wage has been passed in the nation's largest cities. In addition, laws raising the minimum wage to more than the federal standard of $7.25 an hour have passed in a number of states and cities. There are now campaigns to raise the floor and standards for workers are being led in 14 states and four cities.
We've seen how lives can change when workers are paid a salary allowing them to make ends meet. Unable to adequately provide for her family on $9 an hour, health-care worker and single mother Sandra Arzu is one of the workers who fought fora $15 minimum wage in Los Angeles. The raise will fundamentally change her life and ability to put food on the table for her family and pay the rent.
Higher wages are vital to improving the lives of low-wage workers but it's not a cure-all. It's also important for low-wage workers to have access to paid sick days to take care of themselves and their families without fear of retribution. A Center for Popular Democracy report published earlier this month reveals 40 percent of surveyed Starbucksworkers reported facing barriers to taking sick days when they were ill.
The candidates need to address in a real way what workers must manage daily. Like a Starbucks barista from Washington State who describes coming to work sick out of fear she would lose her job if she took the day off. She says she rested on cardboard spread out on the floor so she could step in when there was heavy foot traffic in the store.
The federal government has an opportunity to dignify the lives of all workers in this country and address persistent inequality by enacting nationwide policies raising the minimum wage and enforcing paid sick leave. Millions of workers have issued a clarion call to the Democratic candidates and it's now their turn to respond with aggressive policy solutions to address the divide in this country.
We will be watching closely on Tuesday night to see if the candidates have heard the call from this key Democratic constituency — a constituency the Democratic party can't afford to lose.
Source: CNBC
More states adopt tough paid sick-leave laws
More states adopt tough paid sick-leave laws
PHOENIX — A new paid sick-leave law took effect Saturday in Arizona, which joins a cluster of other states in...
PHOENIX — A new paid sick-leave law took effect Saturday in Arizona, which joins a cluster of other states in continuing momentum on an issue that has seen broadening political support.
Measures adopted across the nation typically require a minimum number of paid sick hours or days each year and often mandate other guidelines in terms of permissible reasons for leave and record-keeping duties for employers.
Read the full article here.
In Service Sector, No Rest for the Working
New York Times - February 21, 2015, by Steven Greenhouse - On the nights when she has just seven hours between shifts...
New York Times - February 21, 2015, by Steven Greenhouse - On the nights when she has just seven hours between shifts at a Taco Bell in Tampa, Fla., Shetara Brown drops off her three young children with her mother. After work, she catches a bus to her apartment, takes a shower to wash off the grease and sleeps three and a half hours before getting back on the bus to return to her job.
At Hudson County Community College in Jersey City, Ramsey Montanez struggles to stay alert on the mornings that he returns to his security guard station at 7 a.m., after wrapping up a 16-hour double shift at 11 p.m. the night before.
And on many Friday nights, Jeremy Little waits tables at a Perkins Restaurant & Bakery near Minneapolis and doesn’t climb into bed until 3 a.m. He returns by 10 a.m. for the breakfast rush, and sometimes feels so weary that he forgets to take rolls to some tables or to tell the chef whether customers wanted their steak medium rare.
“It makes me feel really tired,” Mr. Little said. “My body just aches.”
Employees are literally losing sleep as restaurants, retailers and many other businesses shrink the intervals between shifts and rely on smaller, leaner staffs to shave costs. These scheduling practices can take a toll on employees who have to squeeze commuting, family duties and sleep into fewer hours between shifts. The growing practice of the same workers closing the doors at night and returning to open them in the morning even has its own name: “clopening.”
“It’s very difficult for people to work these schedules, especially if they have other responsibilities,” said Susan J. Lambert, an expert on work-life issues and a professor of organizational theory at the University of Chicago. “This particular form of scheduling — not enough rest time between shifts — is particularly harmful.”
The United States decades ago moved away from the standard 9-to-5 job as the manufacturing economy gave way to one dominated by the service sector. And as businesses strive to serve consumers better by staying open late or round the clock, they are demanding more flexibility from employees in scheduling their hours, often assigning them to ever-changing shifts.
Workers and labor advocates are increasingly protesting these scheduling practices, which often include giving workers as little as two days’ advance notice for their weekly work schedule. These concerns have gained traction and translated into legislative proposals in several states, with proponents enviously pointing to the standard adopted for workers in the 28-nation European Union. It establishes “a minimum daily rest period of 11 consecutive hours per 24-hour period.”
Britain, Germany and several other countries interpret that to require that workers be given at least 11 hours between shifts, although waivers are permitted. “If a retail shop closes at midnight, the night-shift employees are not allowed to start before 11 o’clock the next morning,” said Gerhard Bosch, a sociology professor and expert on labor practices at the University of Duisburg-Essen in Germany.
Continue reading the main story
In the United States, no such national or state labor law or regulation governs the intervals between shifts, except for some particular jobs like airline pilots, although some unions have negotiated a minimum time for workers to be off, sometimes eight, 10 or 12 hours.
But at the state level this year, bills have been introduced in Maryland and Massachusetts and will be introduced in Minnesota on Monday, each of them calling on employers to give workers at least 11 hours between shifts and three weeks’ advance notice for schedules. Those proposals would require businesses to pay some time and a half whenever employees are called in before 11 hours have passed between shifts.
Paul Thissen, the Democratic leader of the Minnesota House of Representatives, supports the legislation. “When it comes to scheduling, the playing field is tilted very dramatically in favor of the employer,” Mr. Thissen said. “What we’re proposing is just trying to rebalance the playing field.”
Anthony Newby, executive director at Neighborhoods Organizing for Change, a Minneapolis-based group that advocates for worker rights, among other issues, said that clopenings have become a big issue in his region. “Clopenings are hurting many of our members; many are in the restaurant field and some in construction and nursing,” he said. “We worry it has an effect on safety — workers feel they’re on autopilot. It also has a big impact on families, on mothers trying to manage a family and arrange child care.”
Ms. Brown, who works as a cashier at Taco Bell, said her children — ages 5, 4 and 2 — don’t like it when she has just seven hours between shifts. That usually means they hardly see her for two nights in a row; they sleep at their grandmother’s both nights. On the second night, after just three and a half hours’ sleep the previous day, Ms. Brown says she stops by her mother’s for an hour or two to see her children, and then heads home to sleep.
“My kids say, ‘Mommy, I miss you,’ ” she said. “I get so tired it’s hard to function. I feel so exhausted. I don’t want my kids suffering not seeing me. I try to push to go see them.”
Although Ms. Brown dislikes clopenings, she doesn’t turn them down because she needs as many hours as she can get. She makes $8.10 an hour and works about 25 hours a week.
Brandon Wagner, who works for a Zara apparel store in Manhattan, often works from 1 p.m. until 10:30 p.m. or 11 p.m., getting back to his apartment in Brooklyn around midnight. He often must be back at work at 8 the next morning, and as a result he sleeps just five hours.
“When you question this, they give a shrug of the shoulder,” Mr. Wagner said. “They say, ‘Everybody does this. You have to put up with it or go somewhere else.’ ”
Last summer, Starbucks announced that it would curb clopenings on the same day that The New York Times published an article profiling a barista, Jannette Navarro, mother of a 4-year-old, who worked a scheduled shift that ended at 11 p.m. and began a new shift at 4 a.m.
Continue reading the main story
Continue reading the main story
At the time, Cliff Burrows, Starbucks’s group president for the United States, said: “Partners should never be required to work an opening and a closing shift back-to-back. District managers must help store managers problem-solve issues specific to individual stores to make this happen.” (“Partners” is the term Starbucks uses for its employees.)
Neil Trautwein, a vice president with the National Retail Federation, acknowledged that some instances of scheduling were egregious, but he pointed to Starbucks’s voluntary response to argue that states should not enact any laws to address the issue.
“Advocates have it wrong to think you can legislate and just outlaw the process,” Mr. Trautwein said. “The market adjusts to the needs of workers.” He added that what Starbucks did “demonstrates that businesses listen to their employees and adjust.” (In response to complaints about schedules changing week to week, Walmart said on Thursday that it would give workers more predictable schedules.)
But several people who identified themselves as Starbucks employees complained on a Facebook private group page that they still were scheduled for clopenings, despite the company’s pronouncement. One worker in Texas wrote on Jan. 30, “I work every other Sunday as a closer, which is at 10:30 or really 11-ish, then scheduled at 6 a.m. the next morning.” Another worker in Southern California wrote, “As a matter of fact I clopen this weekend.”
Laurel Harper, a Starbucks spokeswoman, questioned the authenticity of the Facebook posts. She said company officials had held conversations nationwide “to make sure we are giving our partners the hours they want” and to prevent clopenings.
Some managers say there are workers who don’t mind clopenings — like students who have classes Monday through Friday and want to cram in a lot of weekend work hours to maximize their pay.
Tightly scheduled shifts seem to have become more common for a number of reasons. Many fast-food restaurants and other service businesses have high employee turnover, and as a result they are often left with only a few trusted workers who have the authority and experience to close at night and open in the morning. Professor Lambert said no studies had been done on the prevalence of clopenings nationwide.
Carrie Gleason, director of the fair workweek initiative at the Center for Popular Democracy, a liberal advocacy group, said one reason for the increasing prevalence of clopenings was that many companies had shifted scheduling responsibilities away from managers and to sophisticated software that she said was not programmed to prevent such short windows between shifts.
But David Ossip, chief executive of Ceridian, a human resources and payroll company, said that when his company provided scheduling software to companies, it generally recommended programming a mandated rest period. The software would then warn managers when an added shift violated that rest period.
“You would make sure you have a minimum rest period between shifts,” he said. “We would set up fairness results that call for regular working hours — not one day work at night, the next day work in the morning.” He added, “You have to be home for eight, 10 or 12 hours.”
Andy Iversen, a stocker at Linden Hills Co-op in Minneapolis, said the grocery store’s managers used to schedule him two or three times a week to work until 9 p.m., and then be back at 5 a.m.
“I was beyond exhausted,” he said, noting that he was getting to bed at midnight and waking around 3:45 a.m. At the time, he was pursuing a master’s degree and taking a course in neuroscience. “I couldn’t concentrate because I was so tired,” he said. “I had to drop out of class.”
Mr. Iversen praised his store’s managers for no longer giving him clopenings. Marshall Wright, the store’s produce manager, said, “We think it’s the right thing to do. We don’t feel people should work shifts like that.”
Mr. Iversen couldn’t agree more: “It doesn’t take that much empathy or reasoning to see that clopenings stink, and people don’t want to do it.”
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Chicago Activists, Lawmakers Deliver Petitions To SEC For Action On 'Toxic' Interest Rate Swaps (VIDEO)
Chicago Activists, Lawmakers Deliver Petitions To SEC For Action On 'Toxic' Interest Rate Swaps (VIDEO)
Chicago community activists and local elected officials delivered 88,000 petition signatures to the U.S. Securities and...
Chicago community activists and local elected officials delivered 88,000 petition signatures to the U.S. Securities and Exchange Commission's (SEC) regional office Thursday morning, urging the agency to investigate complex financial agreements called interest rate swaps.
Those who delivered the petition signatures, collected online by the Grassroots Collaborative and several other organizations, say cash-strapped local and state governments are being squeezed by the "toxic swaps" they entered into with banks before the Great Recession. The complicated deals, which come with hefty penalties and termination fees, were intended to save taxpayer-backed organizations money, but they backfired when the economy crashed.
"These are the same toxic swaps that have drained millions of dollars out of our city, state and (Chicago Public Schools) budgets and are hurting cities and states across the country," Saqib Bhatti, director of the ReFund America Project, said outside the SEC's Chicago regional office, 175 W. Jackson Boulevard.
Illinois State Reps. Robert Martwick (D-Chicago), Emanuel "Chris" Welch (D-Westchester) and Chicago Ald. Carlos Ramirez-Rosa (35th Ward) joined activists at the petition delivery.
Petitioners want the SEC to "investigate the 'toxic swaps' Wall Street is using to impoverish our cities and towns -- and make bankers return all ill-gotten profits from deceptive and fraudulent sales."
The state of Illinois has already paid $684 million for interest rate swaps and could be forced to pay an additional $870 million in November if "the state does not sue or renegotiate these deals," according to the Grassroots Collaborative.
Interest rate swaps, Ramirez-Rosa said, have cost the city of Chicago and CPS over $1 billion in combined payments, plus $600 million in costs associated with terminating the agreements.
"That $600 million in ransom to the banks went to go pad their bottom line," Ramirez-Rosa said. "The banks don't need more money. Our neighborhoods desperately need these funds. ... The SEC can act now to recuperate some of that money for the city of Chicago and the Chicago Public Schools, and they can act now to defend the state of Illinois from further payments, from paying a larger ransom, to these banks."
Welch said he is "disgusted" that "big banks continue to profit at the expense of our most vulnerable." He urged Illinois Gov. Bruce Rauner, Chicago Mayor Rahm Emanuel and CPS CEO Forrest Claypool to join the push for an SEC investigation into swap agreements.
"We ask the governor and our leaders in this city to stop putting banks before books," Welch said.
Here's more from the lawmakers at the petition delivery:
Organizers and the elected officials dropped off the petition signatures at the SEC's Chicago office, where a receptionist said she would give the documents to the regional director.
In addition to the Grassroots Collaborative, the online petition was circulated nationwide by Americans for Financial Reform, the Center for Popular Democracy, CREDO Action and Rootstrikers.
Read Progress Illinois' past reporting on how interest rate swaps work and their financial impact on the state, city of Chicago and CPS.
by ELLYN FORTINO
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