New Report: Big Banks Require Tellers to Use Predatory Practices
Bill Moyers & Company - April 9, 2015, by Katie Rose Quandt - Front-line workers at our nation’s big banks —...
Bill Moyers & Company - April 9, 2015, by Katie Rose Quandt - Front-line workers at our nation’s big banks — tellers, loan interviewers and customer service representatives — are required by their employers to exploit customers, according to a revealing report out today from the Center for Popular Democracy (CPD). Big banks have internal systems of penalties and rewards that entice employees to push subprime loans and credit cards on customers who would be better off without them.
CPD’s report outlines several illegal predatory practices big banks have been caught employing, usually via their front-line workers:
Blatantly discriminatory lending: In 2011 and 2012, Bank of America and Wells Fargo paid out settlements for charging higher rates and fees to tens of thousands of African American and Hispanic borrowers than to similarly qualified white customers. Minority customers were also more likely to be steered into (more expensive, riskier) subprime mortgages.
Manipulating payment processing to maximize overdraft charges: When a savings account balance drops too low, the bank charges a hefty overdraft fee on each subsequent purchase. Both Bank of America and US Bank paid settlements for intentionally processing customers’ largest debit card payments first, regardless of chronological order, in order to hit $0 faster and maximize overdraft fees. US Bank was also accused of allowing debit card purchases on zero-balance accounts to go through (and incur overdraft fees), instead of denying the charges upfront.
Forcing sale of unneeded products: Wells Fargo, JP Morgan Chase and Citigroup were accused of forcing customers to purchase overpriced property insurance.
Manipulative sales quotas: Lawsuits show Wells Fargo and Bank of America created incentive programs for employees with the interests of the company — not the customer — in mind. Wells Fargo’s sales quotas encouraged bank workers to steer prime-eligible customers to subprime loans, while falsifying other clients’ income information without their knowledge. Bank of America’s “Hustle” program rewarded quantity over quality, encouraging workers to skip processes and checks intended to protect the borrower.
Instead of cutting back on the risky, unethical practices that led to the Great Recession, the CPD report asserts that big banks have not learned from their mistakes. Bank workers report higher levels of sales pressure in 2013 than in 2008, and most do not have the job security or seniority to simply refuse to hawk credit cards or steer customers into risky financial situations. While the financial sector is turning near-record profits, the average bank teller made just $12.25 an hour in 2013 (a real-dollar decrease from 2007), causing 31 percent of tellers’ families to rely on public assistance. What’s more, 85 percent of these underpaid front-line bank employees are women, and one-third are people of color. Most are in no position to risk losing their job or having their pay docked for stepping out of line.
Several anonymous big bank employees went into detail about how their employers incentivize sales:
An HSBC employee reported that when workers fell short of sales goals, the difference was taken out of their paychecks.
A teller at a major bank said she is expected to sell three new checking, savings, or debit card accounts every day. If she falls short, she gets written up.
Customer service representatives at one major bank’s call-center said everyone is expected to make at least 40 percent of the sales of the top seller. Credit card sales count for extra, encouraging callers to push credit cards on customers who would be better served with checking or savings accounts.
A call-center worker said she offers a credit card to every customer, regardless of whether it would be beneficial. She explained: “If you aren’t offering, you can get marked down — the managers and Quality Analysts listen to your call, and can tell if you aren’t offering.”
“We’re not servicing their needs,” said one front-line worker. “What they want, what they need, isn’t important to us. Selling them a product is … Some of our customers just have their savings, many are just retirees.”
As the report concludes, “Our nation’s big banks are committed to a model that jeopardizes our communities and prevents bank employees from having a voice in their workplace.”
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Fed Up with the Economy?
The Good Fight - October 15 2014, by Ben Wikler - Why haven't wages risen in 40 years? It's not just bad luck. The...
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Economic Inequality: Safe Words, at Last
OZY - December 23, 2013, by Pooja Bhatia - For decades, talk about economic inequality was taboo. Those who tried were...
OZY - December 23, 2013, by Pooja Bhatia - For decades, talk about economic inequality was taboo. Those who tried were met with accusations of sour grapes, inciting class warfare, or — gasp! — advocating socialism.
But such rhetorical bludgeons appear to have lost force in recent years, and words like “inequality” and “economic fairness” have at last found a place at the table of mainstream American political discourse. It’s not quite the head of the table, but it’s not the servants’ quarters either.
Words like “inequality” and “economic fairness” have at last found a place at the table of mainstream American political discourse.
“The core issue of economic justice has been getting more traction now than during most of my time in organizing,” says Andrew Friedman, who’s been a progressive organizer for more than 15 years and now co-directs the Center for Popular Democracy in New York. Derecka Mehrens, executive director of labor-oriented think tank Working Partnerships USA in San Jose, Calif., agrees: “There’s been a sea change in how and even whether we talk about inequality.”
The signs are everywhere. In his November apostolic exhortation, the pope warned of the “tyranny” of unfettered capitalism and called “an economy of exclusion and inequality” sinful. Clear majorities of Americans support hiking the minimum wage and other policies that aim to reduce the wealth gap. Earlier this month, President Obama positioned inequality and lack of social mobility as the “defining issue of our time.” Mayors-elect of major cities all made economic inequality central to their platforms. And this year’s National Book Award for nonfiction went to George Packer’s The Unwinding, which chronicles rising social and economic inequality in the United States.
Inequality talk is no longer off-limits for a simple reason: The lot of many has stagnated or worsened over the past decade, in some cases severely.
Some credit the 2011 Occupy movements for popularizing economic inequality. (Or blame it, depending on their perspective.) But the main reason inequality talk is no longer off-limits is probably simpler: The lot of many has stagnated or worsened over the past decade, in some cases severely. Some 10 million people lost their homes in the Great Recession. Although unemployment is at a five-year low, the decline is partly because many have stopped looking for work.
As OZY noted a few weeks ago, the lag between technical “recovery” and job growth is lengthening, and these days it’s lingering four to five years. No wonder the Great Recession’s rough ride seems endless. Moreover, while worker productivity has increased over the past decade, real wages have stagnated or declined — leaving the average worker to wonder just where the gains from productivity are going.
“They hear the news that the stock market is climbing and say, Oh really?” Mehrens says.
Lovely A. Warren won election as mayor of Rochester last month with a campaign lamenting what she called the “two Rochesters,” challenged by crime and poverty, but also boasting prosperous neighborhoods.
Economic inequality has been growing since at least the early 1980s. But it was harder to complain about during the Clinton years, when broad-based growth lifted all boats, yachts and dinghies alike. Economic inequality grew during the Bush years too, but those were the days of subprime homeownership and plasma TVs for all. Five years after the collapse of that easy-credit economy, most Americans are still hurting. The average household has recovered less than half the wealth it lost during the recession.
As a result, income inequality has become a winning issue in some cities. The mayors-elect of New York, Pittsburgh and Minneapolis made economic justice a central plank of their platforms — and did so despite naysayers and with newfound success. New York Mayor-elect Bill de Blasio’s “tale of two cities,” for instance, was not much different from Fernando Ferrer’s campaign theme in 2005 or Ruth Messinger’s in 1997 — but only in the New York of 2013 did it resonate.
It was harder to complain about during the Clinton years, when broad-based growth lifted all boats, yachts and dinghies alike.
Not that the discursive war has been won, mind you. Plenty of people and conservative think tanks still argue that inequality has nothing to do with poverty. Winning a war of words wouldn’t be enough anyway, organizers say: “We need to figure out how to use this sea change in how we talk about inequality to how we act against inequality,” says Mehrens.
The newfound cache of certain phrases has had some perverse effects. Developers and other big employers have latched onto terms like “living wage” but not always with worker-friendly intentions, says Lee Strieb, a researcher with labor organization Unite Here. Developers have “attempted to wrap themselves in the flag of the living wage, almost as a shield to avoid unionization,” says Strieb. ”There is a heightened sensitivity to the need to address [the wage] issue — but to the extent they can address it in a superficial way, they will.”
Mr. de Blasio’s relentless critique of economic inequality in New York seemed to resonate with voters, who elected him in a landslide.
The shift could signal a readiness to engage meaningfully with issues like the living wage or tax increases on top earners.
It’s unclear whether 2014 will set in motion changes to our income distribution. Mayors alone may have little power to tackle the issue. They usually can’t run big deficits and, in cities like San Francisco and New York, space for affordable housing is hard to find. Most important, mayors can’t singlehandedly restore the middle-class jobs that disappeared during the recession.
Yet the shift in tone and rhetoric is significant and could signal a readiness to engage meaningfully with issues like the living wage or tax increases on top earners. Consider Cam Kruse, 72, a mostly retired civil engineer who is active in ISAIAH, a social justice organization of about 100 churches in metropolitan Minneapolis. Kruse believes in small government. When working full time, he perched in the top one to three percent of earners. And he was a Republican for most of his adult life.
But earlier this year he found himself urging the state legislature to raise tax rates on top earners, which, he said, had fallen through the decades. Growing “gaps” in education, health, housing and transportation worried him. “My success, and that of all the other top earners in Minnesota, has been based on the investments that people before us made,” he testified. “It is our turn to give back and make investments for those who will be our future.”
The tax increase passed.
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Scarlett Johansson organises all-star performance of Our Town to benefit Puerto Rico disaster victims
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Scarlett Johansson organises all-star performance of Our Town to benefit Puerto Rico disaster victims
Scarlett Johansson used her real superpower – an all-star contact book – to assemble an incredible cast for a...
Scarlett Johansson used her real superpower – an all-star contact book – to assemble an incredible cast for a performance of Thornton Wilder’s classic play Our Town at Atlanta's Fox Theatre.
She was joined by Avengers workmates Robert Downey Jr., Chris Evans, Jeremy Renner and Mark Ruffalo for a rehearsed reading of the 1938 play. All proceeds from the performance went to The Hurricane Maria Community Relief & Recovery Fund.
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The Week Ahead in New York Politics, May 21
On Monday at 11 a.m. at City Hall Park, “Representative Adriano Espaillat (NY-13), joined by New York State Assemblyman...
On Monday at 11 a.m. at City Hall Park, “Representative Adriano Espaillat (NY-13), joined by New York State Assemblyman Marco Crespo and community leaders, will hold a press conference calling for secure housing for residents of Puerto Rico in support of the Housing Victims of Major Disasters Act, introduced by Rep. Espaillat earlier this Congress.” Other participants will include former City Council Speaker Melissa Mark Viverito, Frankie Miranda of Hispanic Federation, and Ana María Archila of Center for Popular Democracy, among others.
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New York Fed taps John Williams to be next president
"Today, the Federal Reserve concluded another opaque and controversial Reserve Bank presidential selection process by...
"Today, the Federal Reserve concluded another opaque and controversial Reserve Bank presidential selection process by ignoring the demands of the public and choosing yet another white man whose record on Wall Street regulation and full employment raises serious questions,” said Shawn Sebastian, Fed Up’s director. Fed Up said it submitted a list of nine non-white male candidates to the New York Fed’s search committee and that most of them were never contacted.
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A puzzle for central bankers: Solid growth but low inflation
Against a backdrop of strengthening growth but chronically low inflation, Federal Reserve Chair Janet Yellen and other...
Against a backdrop of strengthening growth but chronically low inflation, Federal Reserve Chair Janet Yellen and other central bankers are taking their measure of the global economy at their annual conference in the shadow of Wyoming's Grand Teton Mountains.
With the prospect of new leadership at the Fed within months, investors will be listening for any hint of shifting interest rate plans from the policymakers. The most watched events will come Friday, when Yellen and Mario Draghi, head of the European Central Bank, will each address the conference.
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Más ciudades deben tomar las riendas sobre el salario mínimo
Source:...
Source: El Diario
Ete mes, el alcalde de la ciudad de Nueva York Bill de Blasio anunció un sueldo mínimo garantizado de $15 para todos los empleados del gobierno municipal para fines de 2018. Esta es una gran victoria para más de 50,000 empleados en toda la ciudad que pasan apuros para mantener a su familia, incluidos aquellos directamente en planilla y decenas de miles que trabajan en organizaciones sin fines de lucro contratadas por la ciudad.
A diferencia de Seattle y Los Ángeles, donde los funcionarios municipales tienen el poder para aumentar el sueldo mínimo de todos los empleados de su ciudad, el alcalde De Blasio no puede aumentar los salarios de todos los trabajadores de la ciudad de Nueva York unilateralmente. El gobernador Andrew Cuomo y la legislatura estatal tienen ese poder. Los esfuerzos del gobernador por incrementar el salario mínimo a $15 se están viendo obstaculizados por el Senado estatal, que está controlado por los republicanos.
La decisión de De Blasio de aumentar los sueldos de los empleados municipales es un paso independiente crucial hacia una ciudad más equitativa y debe inspirar a otras ciudades en el país. También refleja el poder e ímpetu de un movimiento revolucionario encabezado por los trabajadores que exigen salarios más altos en todo el país.
Incluso mientras los gobiernos estatales y el gobierno federal arrastran los pies con respecto al asunto inevitable de un salario mínimo decente para las familias trabajadoras en los Estados Unidos, el audaz paso que dio De Blasio muestra que las ciudades pueden y deben tomar las riendas del problema.
El aumento del salario mínimo por el alcalde se produjo poco después de su anuncio el mes pasado de que a los 20,000 empleados no sindicalizados de la ciudad se les otorgaría seis semanas de licencia remunerada por maternidad/paternidad y hasta 12 semanas, cuando se combine con licencias existentes. El alcalde ahora ha pasado a negociar los mismos beneficios con los sindicatos de la ciudad. Nuevamente, los trabajadores del sector privado de la ciudad de Nueva York deben esperar a que Albany o Washington, D.C. tome medidas con respecto a licencia familiar pagada para todos.
Las medidas recientes del alcalde De Blasio apoyan su objetivo de sacar a 800,000 neoyorquinos de la pobreza durante los próximos diez años. Más de 20 por ciento de la población de la ciudad vive en condiciones de pobreza, un enorme sector de una ciudad normalmente relacionada con extraordinaria riqueza.
En los dos últimos años se ha visto un ímpetu sin paralelo de parte de los propios trabajadores exigiendo sueldos decentes, desde la ciudad de Nueva York hasta Los Ángeles y Chicago, lo que resultó en aumentos salariales para los trabajadores de negocios de comida rápida y otros grupos.
Los trabajadores no esperan pacientemente a los funcionarios públicos; se están organizando de manera sin precedente. Alcaldes progresistas como De Blasio están respondiendo con políticas sensatas, mientras los funcionarios que no desean responder ya saben lo que se viene. Ciudades como Los Ángeles, Nueva York y Chicago están preparando el terreno y mostrando que es posible actuar independientemente de gobiernos estatales y el gobierno federal.
Además, varios estados han promulgado leyes que aumentan el salario mínimo por encima del mísero estándar de $7.25 por hora. Actualmente se realizan campañas en 14 estados y cuatro ciudades para aumentar el sueldo mínimo y los estándares a favor de los trabajadores. El ímpetu se está convirtiendo en una avalancha que tendrá consecuencias profundas en las elecciones presidenciales del 2016.
Casi la mitad de los trabajadores del país ganan menos de $15 por hora y 43 millones se ven forzados a trabajar cuando están enfermos o tienen la necesidad urgente de cuidar a alguien, o de lo contrario, ponen en peligro su empleo. Es el momento de que las ciudades escuchen a sus trabajadores y pasen por encima de la pasividad estatal y federal a fin de permitir que millones de estadounidenses que trabajan muy duro mantengan a sus familias.
-JoEllen Chernow es directora de la campaña a favor del salario mínimo y licencia pagada por enfermedad en el Center for Popular Democracy.
White/Rich/Democrats Finance Proudly Racist #Blacklivesmatters
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White/Rich/Democrats Finance Proudly Racist #Blacklivesmatters
The famous phrase, “Show me the money” applies in the violent acts of the #blacklivesmatter effort, the racism and...
The famous phrase, “Show me the money” applies in the violent acts of the #blacklivesmatter effort, the racism and bigotry sweeping the nation. It is about rich, white Democrats financing the effort to divide American among racial lines, to create chaos and anarchy. Last week a group from #blacklivesmatter closed down a portion of the 405 Freeway in the West Los Angeles area, and not a single person was arrested. Of course LA cops are not allowed to detain or arrest illegal aliens, either, for violation of immigration laws. It is as if LA does not have a police force—or the police force is protecting the lawbreakers and making honest Angelenos victims.
“The Democracy Alliance was created in 2005 by a handful of major donors, including billionaire financier George Soros and Taco Bell heir Rob McKay to build a permanent infrastructure to advance liberal ideas and causes. Donors are required to donate at least $200,000 a year to recommended groups, and their combined donations to those groups now total more than $500 million. Endorsed beneficiaries include the Center for American Progress think tank, the liberal attack dog Media Matters and the Democratic data firm Catalist, though members also give heavily to Democratic politicians and super PACs that are not part of the DA’s core portfolio. While the Democracy Alliance last year voted to endorse a handful of groups focused on engaging African-Americans in politics ― some of which have helped facilitate the Black Lives movement ― the invitation to movement leaders is a first for the DA, and seems likely to test some members’ comfort zones.
#blacklivesmatter it one of the chosen totalitarian organizations supported by these rich/white Democrats. My guess is they prefer chaos to stability, violence to peace and bigotry to love.
Some of the biggest donors on the left plan to meet behind closed doors next week in Washington with leaders of the Black Lives Matter movement and their allies to discuss funding the burgeoning protest movement, POLITICO has learned.
The meetings are taking place at the annual winter gathering of the Democracy Alliance major liberal donor club, which runs from Tuesday evening through Saturday morning and is expected to draw Democratic financial heavyweights, including Tom Steyer and Paul Egerman.
The DA, as the club is known in Democratic circles, is recommending its donors step up check writing to a handful of endorsed groups that have supported the Black Lives Matter movement. And the club and some of its members also are considering ways to funnel support directly to scrappier local groups that have utilized confrontational tactics to inject their grievances into the political debate.
It’s a potential partnership that could elevate the Black Lives Matter movement and heighten its impact. But it’s also fraught with tension on both sides, sources tell POLITICO.
The various outfits that comprise the diffuse Black Lives Matter movement prize their independence. Some make a point of not asking for donations. They bristle at any suggestion that they’re susceptible to being co-opted by a deep-pocketed national group ― let alone one with such close ties to the Democratic Party establishment like the Democracy Alliance.
And some major liberal donors are leery about funding a movement known for aggressive tactics ― particularly one that has shown a willingness to train its fire on Democrats, including presidential candidates Hillary Clinton and Bernie Sanders.
“Major donors are usually not as radical or confrontational as activists most in touch with the pain of oppression,” said Steve Phillips, a Democracy Alliance member and significant contributor to Democratic candidates and causes. He donated to a St. Louis nonprofit group called the Organization for Black Struggle that helped organize 2014 Black Lives Matter-related protests in Ferguson, Missouri, over the police killing of a black teenager named Michael Brown. And Phillips and his wife, Democracy Alliance board member Susan Sandler, are in discussions about funding other groups involved in the movement.
The movement needs cash to build a self-sustaining infrastructure, Phillips said, arguing “the progressive donor world should be adding zeroes to their contributions that support this transformative movement.” But he also acknowledged there’s a risk for recipient groups. “Tactics such as shutting down freeways and disrupting rallies can alienate major donors, and if that’s your primary source of support, then you’re at risk of being blocked from doing what you need to do.”
The Democracy Alliance was created in 2005 by a handful of major donors, including billionaire financier George Soros and Taco Bell heir Rob McKay to build a permanent infrastructure to advance liberal ideas and causes. Donors are required to donate at least $200,000 a year to recommended groups, and their combined donations to those groups now total more than $500 million. Endorsed beneficiaries include the Center for American Progress think tank, the liberal attack dog Media Matters and the Democratic data firm Catalist, though members also give heavily to Democratic politicians and super PACs that are not part of the DA’s core portfolio. While the Democracy Alliance last year voted to endorse a handful of groups focused on engaging African-Americans in politics ― some of which have helped facilitate the Black Lives movement ― the invitation to movement leaders is a first for the DA, and seems likely to test some members’ comfort zones.
“Movements that are challenging the status quo and that do so to some extent by using direct action or disruptive tactics are meant to make people uncomfortable, so I’m sure we have partners who would be made uncomfortable by it or think that that’s not a good tactic,” said DA President Gara LaMarche. “But we have a wide range of human beings and different temperaments and approaches in the DA, so it’s quite possible that there are people who are a little concerned, as well as people who are curious or are supportive. This is a chance for them to meet some of the leaders of the Black Lives Matter movement, and understand the movement better, and then we’ll take stock of that and see where it might lead.”
According to a Democracy Alliance draft agenda obtained by POLITICO, movement leaders will be featured guests at a Tuesday dinner with major donors. The dinner, which technically precedes the official conference kickoff, will focus on “what kind of support and resources are needed from the allied funders during this critical moment of immediate struggle and long-term movement building.”
The groups that will be represented include the Black Youth Project 100, The Center for Popular Democracy and the Black Civic Engagement Fund, according to the organizer, a DA member named Leah Hunt-Hendrix. An heir to a Texas oil fortune, Hunt-Hendrix helps lead a coalition of mostly young donors called Solidaire that focuses on movement building. It’s donated more than $200,000 to the Black Lives Matter movement since Brown’s killing. According to its entry on a philanthropy website, more than $61,000 went directly to organizers and organizations on the ground in Ferguson and Baltimore, where the death of Freddie Gray in police custody in April sparked a more recent wave of Black Lives-related protests. An additional $115,000 went to groups that have sprung up to support the movement.
She said her goal at the Democracy Alliance is to persuade donors to “use some of the money that’s going into the presidential races for grass-roots organizing and movement building.” And she brushed aside concerns that the movement could hurt Democratic chances in 2016. “Black Lives Matter has been pushing Bernie, and Bernie has been pushing Hillary. Politics is a field where you almost have to push your allies hardest and hold them accountable,” she said. “That’s exactly the point of democracy,” she said.
That view dovetails with the one that LaMarche has tried to instill in the Democracy Alliance, which had faced internal criticism in 2012 for growing too close to the Democratic Party.
In fact, one group set to participate in Hunt-Hendrix’s dinner ― Black Civic Engagement Fund ― is a Democracy Alliance offshoot. And, according to the DA agenda, two other groups recommended for club funding ― ColorOfChange.org and the Advancement Project ― are set to participate in a Friday panel “on how to connect the Movement for Black Lives with current and needed infrastructure for Black organizing and political power.”
ColorOfChange.org has helped Black Lives Matter protesters organize online, said its Executive Director Rashad Robinson. He dismissed concerns that the movement is compromised in any way by accepting support from major institutional funders. “Throughout our history in this country, there have been allies who have been willing to stand up and support uprisings, and lend their resources to ensure that people have a greater voice in their democracy,” Robinson said.
Nick Rathod, the leader of a DA-endorsed group called the State Innovation Exchange that pushes liberal policies in the states, said his group is looking for opportunities to help the movement, as well. “We can play an important role in facilitating dialogue between elected officials and movement leaders in cities and states,” he said. But Rathod cautioned that it would be a mistake for major liberal donors to only give through established national groups to support the movement. “I think for many of the donors, it might feel safer to invest in groups like ours and others to support the work, but frankly, many of those groups are not led by African-Americans and are removed from what’s happening on the ground. The heart and soul of the movement is at the grass roots, it’s where the organizing has occurred, it’s where decisions should be made and it’s where investments should be placed to grow the movement from the bottom up, rather than the top down.”
By STEPHEN FRANK
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Janet Yellen, the first woman Fed chair, proved the skeptics wrong and got fired anyway
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Janet Yellen, the first woman Fed chair, proved the skeptics wrong and got fired anyway
On February 3, Federal Reserve Chair Janet Yellen, the first woman to lead the central bank and likely the most...
On February 3, Federal Reserve Chair Janet Yellen, the first woman to lead the central bank and likely the most qualified nominee ever for the post, will exit the Fed, leaving a legacy described as “near perfection” and with an “A” grade from a majority of economists.
And yet in 2014, the US Senate confirmed Yellen by a vote of 56-26, the lowest number of “yes” votes a confirmed Fed chair has ever received.
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