CPD IN THE NEWS

The Committee for Better Banks (CBB), a Communications Workers of America (CWA)-affiliated community and labor coalition, was created in 2013 to put an end to that. Cassaundra Plummer, a Maryland-based CBB member currently employed as a bank teller at TD Bank, told In These Times, “A lot of the issues within the banks are not discussed, they’re kept really quiet. As a young woman, I always thought that working at a bank was more of a prestigious job than retail. Once I actually got into banking, I realized that it’s not a whole lot different.”

The CBB, which has grown from eight lead members in April to approximately 60 in six different states today, with thousands more either engaged through petition signing or attending rallies. CBB is hoping to expand and create a critical mass of organized workers by bringing these issues out in the open. 

A study released by the National Employment Law Project (NELP) early this month shored up CBB claims, finding that 30.4% of the 1.7 million retail banking employees across the country—more than 500,000 workers—are paid less than $15 an hour. Nearly three-quarters of low-wage bank workers are bank tellers, 84.3% of which are women.

Another report, published by the UC Berkeley Labor Center last year, found that these low-wages led 31% of bank teller families toward enrolling in public assistance programs (compared to 25 percent of the entire workforce). “The cost of public benefits to families of bank tellers is nearly $900 million per year,” says the report.

Though it was labeled an “occupational winner” by the Bureau of Labor Statistics for its 84% throughout its growth in the 1970s, the introduction and proliferation of automated teller machines helped put the brakes on that, leading to a projected 1% growth over the next decade. As Timothy Noah noted for Slate in 2010, banks tellers earn “slightly less than [they] did in 1970,” putting the job at the center of wage stagnation that has become common-place throughout the middle class, especially within the context of expectations of higher productivity.

CEO compensation and executive pay indeed remain at worrying heights. The NELP report found that CEOs of Wells Fargo and Bank of America made amounts equal to more than 500 times the annual earnings of an average bank teller. Stephen Lerner, the architect of SEIU’s famed Justice for Janitors campaign, summed up the wealth disparity among bankers at the top and bottom of the pay brackets in a 2010 New Labor Forum article, writing, “We could increase pay by $2.00 per hour and provide employer-paid health insurance for over 550,000 tellers with just 3.6 percent of the bonuses paid out to executives.”

“The constant focus on making more forces the people working in the bank to take on more work, but we’re being paid the same amount,” says Plummer. “We’re not expecting to become wealthy off of entry-level positions. But the corporations make a lot of money off of the things that we do—the sales goals, and all that we have to do to create wealth for the bank. It should be reciprocated back to the employees.”

By shifting traditional banking services toward automation, low-wage bank workers such as bank tellers and personal bankers have also become the frontline for pushing financial products on to customers in an effort to increase profits. The pressure of sales quotas imposed by management and executives at the top keeps low-wage bank workers under more scrutiny than ever before. Customer service employees in retail banks must not only attempt to hook patrons onto core retail banking services like checking and savings accounts, but must also resort to hawking mortgages and credit cards in ways CBB organizers say can be predatory. Tellers risk termination if they fail to meet quotas for such products.

“Wells Fargo creates an environment of hostility and humiliation. Multiple times I witnessed management behaving in a condescending fashion to those who did not meet ‘goals’ even though their customer service was excellent. Wells no longer cares about customer service or the best interest of their customers; they are only looking to push products and most of the time they are unnecessary products,” one bank employee told the Committee of Better Banks when they surveyed 5,000 workers for the aforementioned study at the group’s conception.

According an April 2015 report by the Center for Popular Democracy, since 2011, 17 different lawsuits across the top five banks in the country (JPMorgan Chase, Bank of America, Citigroup, Wells Fargo, and US Bank) have been settled for nearly $46 billion, “highlighting a range of alleged illegal and unethical business practices.”

A 2013 Los Angeles Times investigation reported that the pressure of sales goals, which increase U.S retail banks’ profits, has led some bank workers to commit fraud, forging signatures, opening secret checking accounts with fees attached, or even credit lines for customers in order to keep up with their sales goals. This has led to lawsuits from customers and even cities decrying the rigid and unfair sales culture fostered by the banking industry. When these practices become public, banks fire employees and managers in alleged attempts to uphold ethical finance.

But as Khalid Taha, one of the first Committee members in California, currently employed at Wells Fargo in San Diego, describes it, the “impossible” sales goals come from the top and workers ultimately have no other option. “They fire the entry level employees which is us, but if you think about it, yes we are responsible for it, but we are also victims,” says Taha. “We have to keep our jobs, pay our rent. We have no way but to go a little bit shady when we deal with our customers because the company wants to meet their quota. They don’t care how.”

Beyond low pay, CBB has been working to connect these pressurized work environments to their detrimental effects on the economy caused by the bank’s business practices.

The top four retail banks in the country (JPMorgan Chase, Bank of America, Citigroup, and Wells Fargo), part of the too-big-to-fail banking institutions that some, like presidential candidate Sen. Bernie Sanders, have called to be broken up, now collectively possess assets equivalent to 45% of the U.S economy, a slight increase than what it was in 2008 before that year’s financial crisis.

Lerner, who is currently advising CBB as a fellow at the Kalmanovitz Initiative for Labor and the Working Poor at Georgetown University, told In These Times, “This campaign is different from many union campaigns that say ‘our sole goal is winning better conditions for workers.’ Those campaigns are important, [but] in this case we’re saying that you can’t win better conditions for workers unless you reform the industry—and you can’t reform the industry unless workers are helping reform it.”

At an April 2015 rally in Minnesota where they delivered 11,000 signatures on a petition calling for an end to sales goals, the Committee for Better Banks released a proposed bill of rights for bank workers. One of the planks of the bill addresses what they say is community suffering at the hands of banks: “We must eliminate unreasonable sales goals or performance metrics that force us to push unnecessary products on our customers. We are here for our neighbors—for the child who opens his first savings account, for the newlywed couple planning ahead to retirement, for the senior citizen opening a credit card. We want to be honest brokers of your financial security, and that means an end to pressure tactics that only serve to line shareholders’ pockets.”

“We’re at the very beginning of a baby-steps campaign to build working support for the idea that we need to do two things, and that come simultaneously: We need to address how bank workers unfairly—low pay, etc., but we need to connect with how the finance industry behaves is bad for the overall economy,” Lerner says.

In 2010, Lerner was launching SEIU’s new plan to organize bank workers. Mike Elk described that effort as emanating from his realization that banks influenced the rest of labor organizing through its close connections to the pensions and investment banks that intertwined with financial decisions made not only by workers but their communities, as well.

At the time, fellow journalist Steve Early told Elk, “[Successful organizing] require[s] a long-term commitment that few unions are willing to make, even when dealing with a strategic multinational target that’s not going away.” Lerner left SEIU later that year under disputed circumstances, and his work organizing bank employees was abandoned by the union.

CEO and President of union-owned Amalgamated Bank, Keith Mestrich announced in early August that the bank’s employees would be making at least $15 an hour under their new collective bargaining agreement. He told Buzzfeed, “We think it’s the right thing for our bank to do, and frankly we think it’s the right thing for all banks to do. … If any industry in this country can afford to set a new minimum for its workers, it’s the banking industry.”

But in the rest of the nonunionized retail banking industry, CBB, like the Fight for 15 and OUR Walmart, will be agitating for improvements.

“It was a little bit scary at the beginning, but we have to do it. If we don’t talk then the banks will do whatever they want to do,” says Taha.

Source: In These Times

Supporting the workers are Rise Up Retail, the Center for Popular Democracy and the Organization United for Respect.

Read the full article here.

According to Licata, progressives must develop the ability to “see the small things that generate the big things,” linking voter concerns about global threats like climate change to concrete and achievable steps that city government can take to address local manifestations of the larger problem.

As the 2016 primary season draws to an end and Bernie Sanders backers look beyond next month’s Democratic convention in Philadelphia, many who have “felt the Bern” have their eye on local politics.

Hundreds, if not thousands, will be heeding the call of Minnesota Congressman Keith Ellison, a Sanders’ endorser and convention delegate. “We need people running for school boards,” Ellison told the New York Times in May. “We need people running for City Council. We need people running for state legislatures. We need people running for zoning boards, for park boards, to really take this sort of message that Bernie carried and carry it in their own local communities.”

Fortunately for those seeking relevant political advice, former Seattle City Councilor Nick Licata has just published a handbook called Becoming A Citizen Activist: Stories, Strategies, & Advice For Changing Our World (Sasquatch Books, 2016). His book draws on 17 years of experience as a progressive elected official and varied campus and community organizing work before that.

Like Sanders, Licata was a sixties radical. He belonged to Students for a Democratic Society (SDS) at Bowling Green State University and first learned retail politics at the dormitory level when he ran successfully for student government president.

Like some Sanders supporters who may become candidates in the near future, Licata had an unconventional resume when he first sought public office. He had lived in a well-known Seattle commune for 20 years and founded two alternative publishing ventures, the People’s Yellow Pages and the Seattle Sun. A Democrat with Green Party sympathies, he defeated a candidate who was backed by the mainstream media and out-spent him two to one.

“In the previous 128 city council elections, only two candidates had won when both daily newspapers endorsed their opponent,” Licata reports, so “the odds didn’t look good.” Fortunately, his message that the city should invest more resources “in all neighborhoods and not concentrate them in just a few” resonated with an electoral coalition of “young renters” and “older home-owners.” Licata’s own track record of neighborhood activism gave him the necessary name recognition and grassroots street cred to win.

Becoming A Citizen Activist is full of useful tips about how activists and allied politicians can collaborate on issue-oriented campaigns. His book makes clear that “going local” is different from backing a presidential campaign focused on national and international questions. According to Licata, progressives must develop the ability to “see the small things that generate the big things,” linking voter concerns about global threats like climate change to concrete and achievable steps that city government can take to address local manifestations of the larger problem.

He describes how Seattle’s four years of skirmishing over plastic bag regulation originated in one neighborhood’s opposition to a new waste transfer station. What might have been just another exercise in NIMBYism evolved into a city-wide push for waste reduction at its source, plus much greater recycling. A plastic bag fee, imposed by the city council, was overturned after a plastic bag industry-funded referendum campaign, but the city’s ban on Styrofoam containers survived. In 2011, the city council passed a broad ban on single-use plastic bags, which the industry opted not to challenge either in court or at the polls.

Licata’s other examples of progressive policy initiatives include raising local labor standards, strengthening civilian oversight of the police, providing greater protection for undocumented immigrants, decriminalizing marijuana possession and using cultural programs to foster a sense of community.

Several of his most interesting case studies reveal the tendency of legislators—even liberal-minded ones—to be overly timid and skeptical about policy initiatives that push the envelope. In 2011, for example, Licata tried to lower the expectations of constituents who met with him about a paid sick leave mandate opposed by local employers.

“I cautioned that it was not likely that we’d see it anytime soon,” he admits in the book. Yet, less than nine months later, he was “shown to be wrong.” Not only was there sufficient public support, but “well-organized advocacy groups” marshaled “a wealth of data to prove that the sky wouldn’t fall if paid sick leave passed.”

Several years later, when some Seattle fast food workers staged union-backed job actions to highlight their minimum wage demand, it was the same story:

Politicians like me were sympathetic but also felt that fifteen dollars was way too big a lift. In my own case, I thought there were more readily achievable goals—like fighting wage theft. I found myself initially offering cautious verbal support and not much more.

What made Seattle’s “Fight for 15” winnable was grassroots organizing by local labor organizations and left-wing activists, who were able to inject the issue into the 2013 mayoral race between incumbent Mike McGinn and his challenger, state senator Ed Murray. Shortly before the election, Murray endorsed a minimum wage hike to $15 an hour while McGinn insisted that Washington state should take action instead of the city.

Key socialist presence

That year, it also made a big difference to have an energetic and charismatic socialist candidate running for city council under the “Fight for 15” banner. Kshama Sawant took on Richard Conlin, “a well-liked liberal politician” who cast the city council’s lone vote against paid sick leave and opposed raising the minimum wage without further study. According to Licata, Conlin, like McGinn, was defeated due to the votes of “many disaffected Democrats who wanted more aggressive council members willing to speak out on issues.”

Once elected, Sawant was quick to utilize what Licata calls “the unique means that public officials have to help mobilize the public”: holding public hearings, forming issue-oriented or constituency-based task forces and commissions and backing ballot measures like the threatened popular referendum on “15 Now” that kept Mayor Murray and his allies from weakening minimum wage legislation more than they did in 2014.   

Yet when Sawant—a generation younger than Licata—first ran against his longtime colleague, Richard Conlin, the council’s most left-leaning member didn’t support her. In Becoming a Citizen Activist, Licata now acknowledges Sawant’s unusual strengths as a radical politician, including her social media savvy, “dedicated following” and ability to project “a message that resonated with the public.” Her tweets, blogging and website use “helped her obtain 80 percent citywide name recognition after a year on the council, far surpassing all the other council members,” Licata reports.

According to the author, local pollsters surveying the relative popularity of city councilors prior to Seattle’s 2015 election found that Sawant’s “numbers were higher than all the others but mine, and I beat her by only one point.” These results might explain why Mayor Murray and the Seattle business community failed to unseat their Socialist Alternative critic when she ran for re-election last year, with Licata’s backing this time. (Licata himself chose to retire from the city council.)

New Forms of Organization

Readers interested in further detail about their over-lapping council careers will have to wait for American Socialist, a political memoir by Sawant (to be published by Verso next year) or Jonathan Rosenblum’s forthcoming book for Beacon Press about labor and politics in Seattle. Rosenblum worked on Sawant’s re-election campaign which, in his view, demonstrated  “the indispensability of organization” and an “independent political base.”

Unlike Licata’s own more typical electoral efforts in the past, Sawant’s “campaign strategies and tactics were not directed by a single candidate or campaign manager.” Instead, Rosenblum points out, they were “developed through collective, thoughtful discussions” among Socialist Alternative members who live in Seattle and “are connected to a broader base of union and community activists.”

One limitation of Licata’s book is the absence of any discussion about fielding slates of progressive candidates who are committed to a common platform that includes rejection of corporate contributions. To his credit, Licata did play a major role in creating the multi-city network of progressive elected officials known as Local Progress. In the Bay Area, this group includes Richmond, Calif., city councilor (and former mayor) Gayle McLaughlin, whose Richmond Progressive Alliance only runs candidates who spurn business donations.

Nationally, about 400 mayors, city councilors, county supervisors and school board members use Local Progress as a “think tank” and clearing house for alternative public policies. Assisted by the Center for Popular Democracy in New York, the group distributes a 60-page handbook for improving labor and environmental standards, housing and education programs, public safety, and municipal election practices. At annual conferences—like its national meeting in Pittsburgh on July 8-9—local victories of the sort Licata describes in his book are dissected and their lessons disseminated.

Local Progress leaders believe that neither street politics nor electoral victories alone will make a sufficient dent in the status quo. As Licata told his fellow “electeds” when they met in New York two years ago, municipal government changes for the better only when progressives have “an outside and inside game…people on the inside and people protesting on the outside to provide insiders with backbone.” Licata’s new book provides many useful examples of that necessary synergy.

By STEVE EARLY

Source

In recent months, the music media has responded to the political climate by zooming in on artist behavior: Have or haven’t they condemned Trump? Where do they stand? What do they suggest we do to resist? Publications including The FADER have increasingly looked to celebrities to provide a moral compass, to demonstrate what large-scale compassion looks like, and to show their peers what they’re doing wrong.

Read the full article here.