CPD IN THE NEWS

Mother Jones - April 9, 2015, by Josh Harkinson - Until recently, your typical banker was someone whose main job was to accept deposits, cash checks, and dispense basic financial advice. But now that job hardly exists anymore—at least not as we once knew it. Today's front-line bank workers—tellers, loan interviewers, and customer-service reps—earn far too little money to be considered "bankers" in the traditional sense of the word. And though they still collect and dispense money, their main job involves hawking credit cards and loans you probably don't need.

Rank-and-file bank workers are both causes and symptoms of America's widening economic divide, says Aditi Sen, the author of Big Banks and the Dismantling of the Middle Class, a report released today by the Center for Popular Democracy. Based on union organizer interviews with hundreds of workers in the industry, Sen found that front-line bank workers often face quotas for hawking potentially exploitive financial products, often to low-income customers, even though the workers themselves barely qualify as middle class. "We can definitely see bank workers as part of the same continuum of issues facing all low-wage workers," she says.

Banks are, of course, notorious for squeezing profits from their employees and customers. In 2011, the Federal Reserve Board fined Wells Fargo $85 million for forcing workers to sell expensive subprime mortgages to prime borrowers. And in late 2013, a judge slapped Bank of America with a $1.27 billion penalty for its "Hustle Program," which rewarded employees for producing more loans and eliminating controls on the loans' quality.

Yet, by some accounts, these sorts of practices are getting worse. In a 2013 study by the union-backed Committee for Better Banks, 35 percent of low-level bank workers surveyed reported increased sales pressure since 2008, and nearly 38 percent stated that there was no real avenue in the workplace to oppose such practices. One HSBC bank employee, according to the study, reported that workers who failed to meet their sales goals had the difference taken out of their paychecks.

The increasing sales pressure comes at a time when the fortunes of the banks and their low-level workers have diverged widely. Bank profits and CEO pay have rebounded to near record levels while wages for front-line workers are stuck in the gutter.

And that's not all. Nearly a quarter of bank workers surveyed in 2013 reported that their benefits had been cut since 2008, and 44 percent reported that their medical and life insurance was inadequate. A recent University of California-Berkeley study found that 31 percent of bank tellers' families rely on public assistance at an annual cost of $900 million to taxpayers.

There are several factors in all of these woes. Mergers and consolidation have led some retail banks to shutter branches and lay people off. Many banks have outsourced customer-service jobs to overseas call centers, and the rise of internet and smartphone banking has further slashed demand for flesh-and-blood tellers. In other words, it's basically the same mix of foreign and technological competition that has concentrated wealth and depressed middle-class wages throughout the economy. And it means that banks can get away with paying people less, and demanding more in return.

But now the Committee for Better Banks is trying to cultivate common cause between low-level bank workers and the customers they're forced to target. The interviews featured in the new report show that many bank workers strongly oppose the sales quotas as unfair and exploitive. For instance:

A teller at a top-five bank reports that she is subject to stringent individual goals on a daily basis: If she does not make three sales-points (selling someone a new checking, savings, or debit card account) each day in a month, she gets written up.

Customer service representatives at a call center for another major bank report that each individual has to make 40 percent of the sales of the top seller to avoid being written up. Selling credit cards counts more towards sales goals than helping someone open up a checking account or savings account, thereby crafting skewed incentives based on the profitability of a product sold, not on how well it matched the needs of a customer.

"A lot of time people would call and already have one, two, or three credit cards with us," says Liz, a member of the Committee for Better Banks who worked in a Bank of America call center for five years and did not want to give her last name. "They might have a situation where they are low on funds and we end up pushing another credit card on them. There was one guy who had three credit cards and I ended up pushing a fourth on him, even though I knew that was not good for him; he would just be in more debt. But if didn't, I would end up being put in a reprimand."

On Monday, members of the Committee for Better Banks will converge in Minnesota's Twin Cities to deliver a petition to bank offices demanding better pay and more stable work hours for rank-and-file workers, and an end to sales goals that "push unnecessary products on our customers."

Source

Washington — Rep. John Conyers, the longest serving member of Congress, is leading a group of 127 lawmakers who are urging the Federal Reserve System to add more diversity to its leadership ranks and become more attuned to economic problems in minority communities.

The lawmakers complained that all but one of the 12 Federal Reserve Bank presidents across the nation are white and 10 of them are men. In addition, they said none of the current Federal Reserve presidents are African-American or Latino, and the system has never had a regional president who is black.

“Far too often, the voices of minorities are silenced because they aren’t sitting at the table,” Conyers, the longtime Democrat and African-American Detroiter, said in a statement. “The Federal Reserve needs leadership that models the diversity that exists in this Nation.”

The Federal Reserve has banks in Boston, New York, Philadelphia, Cleveland, Richmond, Atlanta, Chicago, St. Louis, Minneapolis, Kansas City, Dallas and San Francisco. Detroit is part of the Chicago bank.

Conyers said the diversity of the bank’s regional presidents is important to Detroit and other urban cities, however.

“Detroit and cities across the country with high minority populations have the highest unemployment rates and will be harmed if the Federal Reserve does not consider our needs when they make key policy decisions,” he said. “Increasing diversity at the Federal Reserve will help ensure that the needs of people of color, women, labor, and consumers are part of the crucial conversation in our nation’s central bank.”

A spokesman for the Federal Reserve’s Board of Governors said the system has been committed to bolstering diversity and continues to aim for increasing ethnic and gender diversity.

“Minority representation on Reserve Bank and Branch boards has increased from 16 percent in 2010 to 24 percent in 2016,” spokesman Dave Skidmore said in a Thursday statement. “The proportion of women directors has risen from 23 percent to 30 percent over the same period. Currently, 46 percent of all directors are diverse in terms of race and/or gender (with a director who is both female and a minority counted only one time).

“We are striving to continue that progress.”

The letter, which is signed by 116 House members and 11 Senate members, is being spearheaded by Conyers and Sen. Elizabeth Warren, D-Massachusetts.

Other Michigan representatives who signed the letter were Brenda Lawerence, D-Southfield; Sander Levin, D-Royal Oak; Dan Kildee, D-Flint Township; and Debbie Dingell, D-Dearborn. Democratic presidential candidate and U.S. Sen. Bernie Sanders of Vermont was also a signatory.

By Keith Laing

Source

Washington Post - February 19, 2015, by Marc Fisher, Sandya Somashekhar, and Wesley Lowery - In the months following the shooting death of Michael Brown, Tony Rice quit his job to lead nightly protests in Ferguson, Mo. But after a grand jury decided in November not to indict the officer who shot Brown, Rice said, “we just woke up one morning and no one was out there protesting.”

That hasn’t deterred Rice. As the nation’s attention has turned elsewhere, he and fellow activists have switched up their tactics, slowing down and digging in, trying to nurture a nascent civil rights movement by shifting to local issues and a broader critique of American society.

The deadly confrontations in Ferguson; in Cleveland, where police shot and killed a 12-year-old boy who was playing with a pellet gun; and in New York, where police choked and killed a man who was selling loose cigarettes on the sidewalk, prompted young people to take to social media and the streets to express outrage and demand change.

The unrest generated by the deaths of Brown in Ferguson, Tamir Rice in Cleveland and Eric Garner in Staten Island may eventually become the first scene in a stirring saga of how a moment builds into a movement. Or it could end up as a cautionary tale about how a righteous activism born of traumatic incidents fizzles, the energy of dozens of new activist groups sapped by quotidian realities and the shortened attention spans of a society that expresses its political passions in Likes and tweets.

“To go from protesting to power, you need demonstrations, legislation and litigation,” said the Rev. Jesse Jackson, the veteran civil rights leader who has acted in recent months as an informal adviser and cheerleader for several new groups. “Sprinters burn out real fast. These young people need to be in it for the long run. And it must be an intergenerational coalition. A movement that’s mature requires clergy and lawyers and legislators. The struggle is never a one-string guitar.”

The new activists are still trying to tune their instrument. They are still figuring out whether to hew to local issues or go national. For the most part, the young protesters haven’t connected with elders such as Jackson or the Rev. Al Sharpton. They have uneasy relationships not only with civil rights fighters of generations past, but also with the black mayors and police chiefs who owe their own positions to the successes of that earlier activism.

All that adds up to a fractured puzzle composed of idealistic young activists who believe ordinary people can band together to make black lives matter more, but who haven’t yet figured out how to boost their generation into action.

In Ferguson, some activists moved from street actions to events such as “Books and Breakfast,” a giveaway featuring books such as “The New Jim Crow” and “I Love My Hair!” and free yogurt parfaits. One recent day, only a few dozen people stopped by, mostly familiar faces of hard-core activists.

Nonetheless, they talked about marching at a local high school where white students had said disparaging things about black protesters. The meeting ended with pleas from organizers to hug someone in the room and take another look at the books, half of which were left unclaimed.

Two days before the book event in Ferguson, the roads were slick in Cleveland, with heavy snow falling, as about a dozen activists gathered at the Unitarian Universalist Society in Cleveland Heights — a racially and economically mixed suburb up the hill from downtown.

The meeting, called by a local activist group called Puncture the Silence, was an effort to press beyond the squabbles and rivalries that have plagued the protest groups that emerged after the Rice shooting. Although protests have continued almost weekly in Cleveland through a harsh winter, the wait to hear whether the officers involved in the shooting will face criminal charges has left many activists frustrated, splintered by arguments over strategy, objectives and media posture.

Some want more marches, sit-ins and disruptive protests. Others propose to stage a tribunal, rendering an extrajudicial verdict in several cases of police use of force. Still others want a focus on policy, but what should they demand? Body cameras? Special prosecutors? Police training? Collective bargaining?

“We need to keep the direct pressure on elected officials, but we also need to stay active in the streets,” Rachelle Smith, 31, who has been a key player among Cleveland’s young protest groups since the Rice shooting, told the group.

The next move after expressing anger in the street is often the hard part for new civil rights groups. Do they seek changes in the law? Push to elect sympathetic candidates? Focus on winning over those who aren’t yet on their side? Or pull back from the moment and get radical, pressing for wholesale social change?

In Ferguson, many of the more than a dozen organizations that formed in the tear-gas clouds of August fragmented over the course of the fall. Conflicts flared over organizers who spent much of their time honing their profile on Twitter and attending an endless series of conferences on activism. Members of some new groups grumbled about leaders who seemed more interested in scoring airtime with Don Lemon on CNN or winning donations from wealthy celebrities than about recruiting poor people to their cause.

On the night of the grand jury’s decision not to indict Officer Darren Wilson in the Brown shooting, Tory Russell and other members of a new civil rights group called Hands Up United knew one thing they had to do: Race to their office to fend off vandals and prevent violence.

Today, six buildings across from the group’s original office remain boarded up. The Metro PCS shop is a blackened heap; a steel bar bears a slogan written in rust: “America Wake Up!”

Hands Up United has moved to a new location but isn’t going away, said Russell, a burly man with a thick beard who wears his devotion to the movement on a T-shirt emblazoned with the first names of young African Americans whose deaths have fueled this fight — Trayvon, Mike, Eric . . .

By the time Brown was killed, Russell, 30, had already dropped his plan to become a teacher — a dream he traces to his days in the library at Sumner High School in St. Louis, alma mater of Chuck Berry and Tina Turner. Today, Russell views his old school as dominated more by in-school suspension than reading books, so he has focused his political work on distributing books on black history and radical politics.

He sees a surer path to change at the neighborhood level than in any effort to win nationwide notice. “And now the real work begins,” Russell said. “You can complain about the system being bad and how it affects the community. But if your room is dirty, you’re going to have to pick up the clothes and wash the dishes. And that’s what we’re doing.”

Hands Up’s leaders haven’t lost sight of the issue of police brutality: “We still believe the ultimate piece of the narrative is that unarmed people are being killed by police,” said Tef Poe, 27, a rapper from St. Louis who started the group with Russell.

But since the TV cameras left town, the heady camaraderie of those first weeks has given way to infighting and a struggle for attention.

Poe joined other organizers on a trip to the Palestinian territories last year and he recently returned from the Sundance Film Festival — decisions that have raised questions among some activists about how groups are spending the hundreds of thousands of dollars that have come in from foundations and ordinary people who hit “donate” buttons online.

Poe and Russell said they are not getting paid by Hands Up. Neither was sure of the exact size of the organization’s budget. Hands Up United — which like many of the new groups has not established nonprofit status of its own — has received organizational help from a group connected with the California antiwar nonprofit known as Code Pink.

Russell said Hands Up United, unlike other groups that flared on TV and Twitter and then disappeared, is in it for the long run. “For some people, when it wasn’t sexy anymore, when CNN left, it died down for them,” he said. “What we’re doing is not hashtag activism, this is actually community organizing. I’ve never seen hashtags change my community.”

Athousand miles away, Hands Up United’s shift in focus from civil disobedience to community development — from leading rallies to giving out books — sounds familiar to Phillip Agnew.

The group he founded in 2012 — after a former neighborhood watch volunteer shot and killed Trayvon Martin, an unarmed black 17-year-old in Sanford, Fla. — had a two-year head start on those that have emerged in Ferguson and Cleveland. Agnew’s Dream Defenders have been through it all: the rush of the marches, a 31-day sit-in in the state capitol, confrontations with the powerful, promises that they would be listened to, frustration when nothing changed.

Now, on the same day that Hands Up United gives out books in Ferguson, Agnew’s Dream Defenders stage a multicultural festival in front of a sprawling, brightly colored mural of Haitian village life in Miami’s Little Haiti neighborhood. The attractions includesalsa dancing and African drumming; speeches in English, Spanish and Creole; testimonials from farmworkers and college students — all spiced with gentle reminders of the need to do something about the number of young people from Miami’s crazy quilt of impoverished communities who drop out of school, land in prison, or subsist without career or much hope of one.

The Dream Defenders — the name refers to the effort to build on the Rev. Martin Luther King Jr.’s legacy — started out demanding the repeal of Florida’s “stand your ground” law, which allows people to use deadly force if they feel threatened by another person. But after their sit-in failed to persuade Gov. Rick Scott (R) to call a special session of the legislature to reconsider the law, Agnew and his fellow Defenders concluded that they needed to move on to “the next phase.”

What that would look like took many months to decide. Agnew — at 29, he is thoughtful yet blunt, insisting on talking about fomenting revolution even when his older advisers counsel more moderate rhetoric — said he was initially distracted by the celebrity that came with being a prominent activist.

“It was very easy to accept invitations all over the country,” he said. “It’s very, very, very alluring and seductive to have folks know you and to go to conferences and workshops every week. I was in Time magazine, on television all the time — it does begin to create some kind of friction within the organization. And then you look up and feel like we haven’t gotten anywhere. We had to pump the brakes.”

Some other groups that formed after Martin was killed have left Florida and are trying to find traction on a nationwide scale. The Million Hoodies Movement for Justice was started by a young Floridian, but its leaders are now spread around the country, active mainly through video and social media.

“Nobody’s going to have their political beliefs changed on Facebook, but it is a way for us to connect,” said Peter Haviland-Eduah, the group’s spokesman, who lives in Michigan, where he is in graduate school. “We want to build coalitions across the country, and we have to find small, tangible wins. The civil rights movement in the ’60s was about changing laws and they had tangible goals, like getting more folks to register to vote. We’re about changing the consensus, changing beliefs, and that’s much more difficult.”

The Dream Defenders concluded that the only way forward is to embed themselves in local issues. “It’s a big mistake for these groups in Ferguson and other places to go national,” said Sherika Shaw, 26, the group’s South Florida coordinator, who left a graduate program in art education after learning about Dream Defenders on Instagram. “The people are here, where you are. It’s not about changing policy; you can’t use the master’s tools to destroy the master’s house. We don’t want to be the people the TV networks call; we want to be who the people call instead of the police when there’s a domestic dispute.”

Shaw spends her days trying to establish Dream Defenders groups in local high schools, appealing to teens to speak out against having uniformed security officers on their campuses.

The group’s core members lived for a time in a borrowed house in the lush suburb of Miami Lakes — the dream house, they called it — allowing them to talk and plan around the clock. They lived on Agnew’s credit card and his savings from four years he spent selling erectile-dysfunction and anti-depression drugs for a pharmaceutical company in North Carolina.

They studied past movements, read history and made two defining decisions: Unlike many other new groups, they would stay local, rooting themselves in Florida’s problems and people. And they would get radical, spurning elective politics and emphasizing their belief that the persistent poverty and social immobility in many black communities result not from specific policies but from the very nature of capitalism and racism.

On one morning in early February, Agnew arrived at work angry because he woke up to a flat tire on his car. “This system of capitalism creates a lot of stress around money,” he said. He put on his black “People Over Money” T-shirt and began another day of trying to convince blacks and Hispanics that the problem they see as police brutality is really far deeper.

“A community that just lost someone to a police shooting may not be ready to hear that,” he said. “They may not have that language. But if we talk to them about what they experience — being ignored, being invisible, the contempt for black people, the contempt for poor people — they begin to see that this is much larger.”

At the street festival, which draws about 150 people over the course of the afternoon, Shamile Louis, the 23-year-old daughter of Haitian immigrants, tries to get that message across. Louis, who has worked with Dream Defenders since her junior year in college, recalls watching George Zimmerman’s trial in Martin’s shooting on TV every day; when he was acquitted, “my soul was shattered,” she said. She spent 27 days at the sit-in at the capitol in Tallahassee. But although she’s still committed to the cause, the realities of surviving are pulling her away from full-time activism.

“I’m going to have to find work,” she said. “The movement is really struggling. We were really amped up at the capitol. The reality now is people have real lives and have to work.”

She spent part of the afternoon at the Dream Defenders table in the center of the courtyard. By day’s end, only six people have signed cards expressing interest in the group’s work.

Jesse Jackson came to Tallahassee to join the Dream Defenders in their sit-in. Sharpton shuttled into Ferguson to lead marches and rustle up media attention. Black clergy and leaders of traditional civil rights groups reached out to the new groups, offering advice and organizational support.

And in December, Agnew and six other leaders of new groups met at the White House with President Obama, who told them he would set up a task force to address the “simmering distrust” between police and African Americans. Agnew came away from the meeting convinced that protest groups must become more radical because change will not come from those already in power.

“The concessions won by the civil rights movement in the ’60s are our biggest obstacle,” he said. “We have black Fortune 500 CEOs, an African American president, African American mayors and chiefs of police, and still the lot of black people, Latino people, has not risen.”

Dream Defenders, which has a minimally paid staff of seven, works largely off a $200,000 grant from the Tides Center, a San Francisco-based foundation that supports groups seeking social change. Agnew said he expects the Tides money to dry up eventually “because in the end, we’re going to be too radical for them.”

In Cleveland, the mayor, police chief and much of the City Council are black, as are many influential pastors. But some young black activists say their fight puts them squarely at odds with the city’s black power structure.

“As an African American guy trying to make a difference, I am fighting the white establishment, and I’m also fighting the black establishment,” said Alonzo Mitch­ell, an organizer who hosts a local radio show and is a regular at council meetings.

When Mitchell, 33, approached a city official to seek backing for a mentorship program for future political leaders, he says he was told: “No one is going to teach you. Power is never given, it’s taken.”

On the city’s west side, below the modest Guide to Kulchur bookstore, an expansive basement meeting room has become the headquarters of an activist collective determined to change how Cleveland police operate.

In the basement one recent afternoon, activists peppered half a dozen council members with demands, insisting that each official complete a report card, answering yes or no to statements such as “The officer who killed Rice should be immediately indicted.” All but one of the council members in attendance said they favored an indictment.

When protesters planned a march after the Rice shooting, Police Chief Calvin Williams volunteered to shut down parts of a highway. Commuters griped about the protests impeding traffic, but Mayor Frank Jackson said “that’s the inconvenience of freedom.” Cleveland police officers working at demonstrations conversed and joked with protesters, a strikingly different approach from officers in St. Louis, who met similar protests with riot gear, tear gas and rubber-coated bullets.

Despite such efforts at cooperation, pressing for change is harder in cities with black elected officials, some veteran civil rights leaders say.

“It is more difficult to organize against a black power structure,” said Lawrence Hamm, 61, who formed the People’s Organization for Progress in Newark in 1983 after a police shooting of an unarmed black man. “You might be marching against a popular black mayor, and it’s going to be harder for you to get people to join you.”

The new groups need help from the old-line black civil rights groups they sometimes view as having sold out, Hamm said: “The black radical organizations — the people who want more fundamental change — are not going to be strong enough to get there on their own.”

Although Hamm’s group still agitates for police overhauls, its founder long ago realized he needed to work both with elected officials and with older, mainstream organizations.

“We formed our group because we felt the traditional civil rights groups were not aggressive enough,” said Hamm. “But now, I belong to three branches of the NAACP.”

Three decades after Hamm set out to be more in-your-face than the black organizations of his parents’ generation, Ciara Taylor, the 25-year-old political director of Dream Defenders, found her way to a more radical path by volunteering in Obama’s 2008 campaign.

Knocking on doors in Vero Beach, Fla., she was called the n-word and confronted with the reality that a black senator’s candidacy for president “does not make race go away,” she said. “There was a great hope within my generation and within me that we could be free of racial identification, but we realized that race does not go away.”

But it took a one-two punch three years later to propel her into full-time activism: In her senior year at Florida A&M University, the school proposed to eliminate her major, Spanish language; she switched her concentration to political science and joined a campaign to reverse the cutbacks. A few months after that, when Martin was killed, Taylor, daughter of a corporate manager and a career Navy officer, felt jolted from her middle-class trajectory.

“Being a young person, you’re impatient,” she said. “You see these trigger moments happen and you automatically want to fight the big beast that our parents tried to protect us from.”

Now, two years into her life as an organizer, Taylor bristles at the notion, expressed by some veterans of the 1960s movement, that the new activism is dissipating. “A lot of the older generation looks at movement work as physically being at a protest,” she said. “That’s important, but a more radical expression of social engagement is simply choosing to love yourself in a society that tells you you look like a thug or your nose is too big.”

When Taylor sees new groups fading away, she doesn’t take that as a defeat, but as a sign that people are “caring for themselves. The fact that a lot of movements are disintegrating comes from the inability to care for oneself, especially mothers with families.”

Ferguson remains a hive of activism. For the first time, the Organization for Black Struggle, which grew out of the Black Power movement of the 1970s and ’80s, has enough money to pay six staff members, thanks to support from individuals and progressive groups such as the Center for Popular Democracy, Color of Change and the Open Society Foundations, which was founded by liberal billionaire investor George Soros.

Seven months ago, Charles Wade was adjusting scarves and trimming hems for Hollywood stars. Now he’s in St. Louis, where the former image consultant to Solange Knowles, Beyoncé’s sister, is alone, in black sweats, scrubbing the floor of a townhouse that is part of a transitional housing program he has set up through his new organization, Operation Help or Hush.

It’s been a trying few days. His asthma was acting up. A protester he’s been housing lost Wade’s credit card while out buying supplies. And on Twitter, he’s dealing with a protester who questioned his funding, his newfound fame as an activist and his devotion to the cause.

“It’s really demoralizing that you have to fight so hard just to do something decent for people,” Wade said.

Immediately after the Brown shooting, Wade, a native of Bowie, Md., started raising money on Twitter to provide food, housing and even expense money for protesters who paused their lives to go into the streets. He raised $25,000 in one week. On one occasion, after putting out a call on Twitter for help for protesters who needed gas money, Wade stood in the parking lot of Andy Wurm Tire & Wheel handing out $20 bills.

Since grand jurors decided not to indict Wilson, many activists have scattered. Wade stayed. He still expects to house 27 new activists by April, and he’s raising money through Twitter and from friends and family.

He’s determined to keep going, he said; there’s so much more to do: “There’s very little we’ve actually gotten for Ferguson except for it to be known nationally.”

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An open letter May 14 to the city of Seattle from about 55 elected leaders—some from cities on Amazon’s short list for HQ2—rebuked Amazon for its tactics and its opposition to the tax proposal. “We urge you to remain steadfast in your commitment to this effort to reduce homelessness and the persistent inequities faced by all of our cities,” the leaders wrote to their Seattle colleagues.

Read the full article here.