Published By:Racked
We Asked Brands How They Handled Their Own Racial Bias Incidents — Most Didn’t Answer
Brand: Zara
Problem: In 2015, the Center for Popular Democracy surveyed workers at the New York stores of Spanish retailer Zara. The survey found that the workers believed black customers were targets of racial profiling and that lighter-skinned employees had better hours and more opportunities for promotion in the company than darker-skinned employees.
Response: Zara denied the allegations.
What have they done to prevent racial targeting in the future? Representatives for the company didn’t answer Racked’s request for comment.