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America’s Massive Retail Workforce Is Tired of Being Ignored

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Racked

Francisco Aguilera has worked at the Express on Bay Street in Emeryville, California for the past year and a half. “I do a little bit of everything,” from running the register to folding and arranging clothes to working in the stockroom in the back of the store, he says. Soft-spoken with an open smile, Aguilera is what many people picture to be the typical retail worker: someone putting in a few hours in the evenings at a shopping complex while attending college during the day. He likes his job well enough, though he notes it can be tiring to work until 9:30 or 10:00 at night and then find time to do his schoolwork.

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